FAQ

Common questions

Fast answers to what nurses ask before their first download.

What format are the sheets?+

Every sheet is a print-ready PDF sized for US Letter (8.5 × 11 in). Fonts and layout are embedded so it prints identically on any printer.

Can I use these in the hospital?+

Yes. Sheets are for personal clinical workflow — print, fold, and clip to your clipboard for the shift. Do not include real patient identifiers on any sheet that leaves the unit.

How do I get my files after purchase?+

You'll get an instant download link on the confirmation screen and a backup link in your email — usually within 30 seconds.

Do you offer refunds?+

Yes — 7-day no-risk guarantee. If a sheet isn't earning its keep on your shift, email us for a full refund.

Can my whole unit use one purchase?+

Single purchases are licensed for personal clinical use. For a full unit or team license, contact us for a team pack — bulk pricing available.

Will I get updates?+

Yes. When we improve a sheet you already own, you get the updated version free — forever.

Do the sheets work for new grads?+

Absolutely. The New Grad Starter Pack is built for your first 90 days, with a simplified brain sheet and med math quick-reference.

Are the sheets HIPAA-safe?+

The templates themselves contain no PHI. Once you write on them, treat them like any other clinical note: shred at end of shift, never take off the unit.